How does DHC ensure quality care?
November 12, 2014
DHC goes above and beyond to ensure that you or your loved one is receiving personalized, quality care through our Quality Assurance Program. Our Quality Assurance Coordinator executes drop-in visits to assess the performance of our caregivers and monitor the client and their home. In addition, we provide ongoing visits to clients that have specialized care needs, have recently restarted service, or have had a recent change in health condition. All DHC clients receive a Plan of Care and are provided DHC’s “Your Life – A Guide and Care Journal for Divine Health”, which allows families and caregivers to communicate and document daily activities, and monitor the client’s care and daily activities.